The South African Association of Body Repairers (Sambra) has issued an urgent alert to motorists that repairs could be delayed in the country due to the current shortage of body repair components.
Sambra represents nearly 1,000 collision repair companies across South Africa and accounts for over 80% of all insured repair claims in the country.
Richard Green, country manager of Sambra, said the group had received notifications from several original equipment manufacturers (OEMs) that these supply constraints would continue for many months to come.
Green added that Sambra members will do everything in their power to accurately inform customers when dealing with authorized repairs about the status and timing of the required repair.
“The situation, however, is totally out of our control. Supply constraints have affected the production of alternative parts in the same way and we are seeing that there has been a ripple effect on the quality of the alternative parts available,” he said.
Green said dramatic further increases in the cost of international freight container logistics, which have quadrupled in the past 12 months, have exacerbated the supply crisis.
He said Sambra will continue to liaise closely with insurers and OEMs on the condition of certain critical parts and where possible we will repair rather than replace the part in question.
“Developments in repair technology have advanced significantly over the past few years, greatly improving the ability of our Sambra Accredited Members to repair metal and plastic motor vehicle panels,” he said.
Green strongly suggests that motorists who do not have rental car coverage on their car insurance policies include it as a matter of urgency, as it is inevitable that vehicle repairs will take much longer than normal while manufacturers are struggling to restore the parts supply chain.
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