Businesses scramble to keep up with demand despite heat wave and supply shortage

ATLANTA, Ga. (CBS46) — As dangerously hot temperatures escalate in metro Atlanta, businesses are trying to keep up with demand despite supply chain disruptions.

Lewis Payne of Bates Ace Hardware in West Midtown said he is seeing an increase in customers buying air conditioning fans, sprinklers and capacitors. On Tuesday, window and portable air conditioners were out of stock.

“I think we’re going to see even more lift tomorrow,” Payne said. “People want to be cool.”

Across town at The Home Depot, air conditioner, fan, air quality and floor care dealer Matt Brown said customers were buying window units, portable air conditioners , fans and evaporative coolers.

“Customers are turning to portable ACs more this season, but the Midea U-Shaped Inverter Window AC has been a big hit because it’s a super-quiet and efficient new format that allows you to maintain greater part of your window once you install it,” said Matt Marron

In Marietta, Coolray Heating & Air president Andy Piercefield said they were experiencing call volumes like they had never seen before.

“It’s crazy right now,” he said. “[Monday], for example, we recorded over 1,300 emergency service calls yesterday. We are able to handle approximately 600 calls per day.

The HVAC supply chain, like others, continues to struggle. Thermostat chips are the hardest to find, according to Piercefield. He said rising fuel costs and hiring shortages were also challenged. Still, he thinks they’re ready.

“We’ve taken a lot of time, effort and money to prepare for this year,” Piercefield said. “I think we’re in pretty good shape. I think we will spend the summer.

While the heat can be good for business, Piercefield said it also puts a lot of pressure on his team.

“We’re racing 24/7 to keep up and it’s tough for our team,” he added.

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